Fitbit Device Support
Contact Fitbit Support
Contact information for the Fitbit support team can be found here: Fitbit: Contact Us https://help.fitbit.com/cwsupport Email: cwsupport@fitbit.com Phone: (844) 534-8248. (Monday - Friday, 4:00 AM - 9:00 PM PT) The Fitbit support team can assist with ...
Fitbit Data not Syncing to Motion Connected
If you have linked your Fitbit and Motion Connected accounts and your data is not syncing between them you can use the information below to help troubleshoot. 1. Check your connection to your Fitbit account on your Link Device page. You should ...
How Fitbit Data Syncs to Motion Connected
Data recorded prior to the day you link your Fitbit account to Motion Connected will not automatically sync to your Motion Connected account. Below are the details on how Motion Connected gets activity data from the Fitbit system. Please note that ...
Fitbit MobileTrack - Use your Phone!
Use your Smartphone to Track Activity If you want to track your activity but don’t have an activity tracking device, you can use your smartphone to record basic stats like steps, active minutes, and calories burned. Go to fitbit.com/devices to see if ...
Setting up your Fitbit device
Just received your first Fitbit Device? Follow the instructions provided at the link below to setup your device. Step One: Create your Fitbit account and link your device to Fitbit. Follow the instructions at the Fitbit link below to setup your ...