Fitbit Devices
Contact Fitbit Support
Contact information for the Fitbit support team can be found here: Fitbit Contact Us The Fitbit support team can assist with issues related to data not syncing to the Fitbit servers, device issues, and if necessary (and covered) warranty replacement ...
Fitbit Data not Syncing to Motion Connected
If you linked your Fitbit account to Motion Connected (or Healthy Choice for EHP participants) but your data is not syncing to your Dashboard, follow the steps below to help troubleshoot the problem. 1. Is your data syncing to your Fitbit app? Open ...
How Fitbit Data Syncs to Motion Connected
Data recorded prior to the day you link your Fitbit account to Motion Connected will not automatically sync to your Motion Connected account. Below are the details on how Motion Connected gets activity data from the Fitbit system. Please note that ...
Setting up your Fitbit device
Just received your first Fitbit Device? Follow the instructions provided at the link below to setup your device. Step One: Create your Fitbit account and link your device to Fitbit. Follow the instructions at the Fitbit link below to setup your ...