Contact Fitbit Support

• Related Articles

• Contact Garmin Support

  Having an issue syncing your Garmin device to your Garmin account?  Did your device break or malfunction?  The Garmin support team can help troubleshoot these issues and provide a replacement device if the wearable is covered under the manufacturer ...

• Fitbit Data not Syncing to Motion Connected

  If you have linked your Fitbit and Motion Connected accounts and your data is not syncing between them You can use the information below to help troubleshoot. First check your connection to your Fitbit account on your Activity Device page. You should ...

• How Motion Connected Receives Your Activity Data

  Garmin and Fitbit  For participants using a Garmin or Fitbit device, once the account is linked on the Link Device page of the Motion Connected (EHP) platform, the data syncing process is fully automatic and cannot be manually forced.  For Garmin and ...

• Contact Motion Connected

  Have a question not answered in the support articles?  Need additional assistance?  Let us know by emailing support@motionconnected.com or by clicking the support bubble in the lower right corner of this screen.  Our business hours are Monday through ...

• Setting up your Fitbit device

  Just received your first Fitbit Device?  Follow the instructions provided at the link below to setup your device. Step One: Create your Fitbit account and link your device to Fitbit.  Follow the instructions at the Fitbit link below to setup your ...