Setting up your Fitbit device
Just received your first Fitbit Device? Follow the instructions provided at the link below to setup your device.
Step One: Create your Fitbit account and link your device to Fitbit. Follow the instructions at the Fitbit link below to setup your Fitbit account and link your device.
If you are replacing an existing Fitbit device (already syncing to Motion Connected) all you need to do is link your new device to your existing Fitbit account. No other changes need to be made in your Fitbit or Motion Connected accounts.
Step Two: Link your activity tracker account to your Motion Connected account.
- Login to your Motion Connected account and choose “Link Device” from the left side bar menu.
- Click Create Link and enter your Fitbit username and password. If prompted make sure to select allow all permissions to make sure that our system can correctly access your data.
- Activity data will now automatically post to Motion Connected when you sync your Fitbit device to your Fitbit account.
Fitbit MobileTrack - Use your Phone!
Use your Smartphone to Track Activity If you want to track your activity but don’t have an activity tracking device, you can use your smartphone to record basic stats like steps, active minutes, and calories burned. Go to fitbit.com/devices to see if ...
How Motion Connected Receives Your Activity Data
Garmin and Fitbit For participants using a Garmin or Fitbit device, once the account is linked on the Link Device page of the Motion Connected (EHP) platform, the data syncing process is fully automatic and cannot be manually forced. For Garmin and ...
Setting up a Garmin device
Just received your first Garmin Device? Follow the instructions provided at the link below to setup your device. Step One: setup and link your device with Garmin; click the link below to follow Garmin's directions for this process. Garmin Connect: ...
Contact Fitbit Support
Contact information for the Fitbit support team can be found here: Fitbit: Contact Us https://help.fitbit.com/cwsupport Email: firstname.lastname@example.org Phone: (844) 534-8248. (Monday - Friday, 4:00 AM - 9:00 PM PT) The Fitbit support team can assist with ...
How Fitbit Data Syncs to Motion Connected
Data recorded prior to the day you link your Fitbit account to Motion Connected will not automatically sync to your Motion Connected account. Below are the details on how Motion Connected gets activity data from the Fitbit system. Please note that ...