Need Help Creating/Accessing a Motion Connected account
New Motion Connected Account
To obtain your organization's unique account activation code and instructions, please contact your program administrator(s). For security reasons, our support team cannot provide activation codes directly to participants, only verify if one is correct.
Important Note for Healthy Choice Participants:
Healthy Choice participants should use the EHP Healthy Choice app or the Healthy Choice site to access their accounts. If you are a Healthy Choice participant, you will not be able to log into or activate an account on the Motion Connected platform because it is not used for your organization's program.
Existing Motion Connected Account
If you've forgotten your password or login ID, request a password reset by clicking "password reset request" on the login page of the Motion Connected app or website. Please note, the link in the email will expire 1 hour after your request.
When choosing a username and password the following rules apply:
- Must be at least 6 characters long
- May contain any combination of letters and/or numbers
- May contain any of these symbols ~ . ! # ^ _ * @ - ? $
Related Articles
Need Help Creating/Accessing The Wellness Outlet account
New Account on The Wellness Outlet If you need help activating a new account please contact your program administrator(s) to get the activation instructions and code(s) for your organization. If you have a Motion Connected account you can also find ...Need Help Creating/Accessing an EHP account
Important Note EHP members will not be able to activate, login to, or use the Motion Connected app or website. All EHP members must use the EHP Healthy Choice app or the EHP webpage to engage with their account. New EHP Account New EHP Account's are ...Motion Connected Platform Tour
Welcome to Motion Connected, your wellness platform! In Motion Connected you can complete wellness activities, participate in challenges, and find personal health tracking tools. Continue reading to view a brief tour and description of each page ...How Motion Connected Receives Your Activity Data
Garmin and Fitbit For participants using a Garmin or Fitbit device, once the account is linked on the Link Device page of the Motion Connected (EHP) platform, the data syncing process is fully automatic and cannot be manually forced. For Garmin and ...Fitbit Data not Syncing to Motion Connected
If you linked your Fitbit account to Motion Connected (or Healthy Choice for EHP participants) but your data is not syncing to your Dashboard, follow the steps below to help troubleshoot the problem. 1. Is your data syncing to your Fitbit app? Open ...