How Garmin Data Syncs to Motion Connected
Data recorded prior to the day you link your Garmin account to Motion Connected will not automatically sync to your Motion Connected account.
Motion Connected pulls data from Garmin every two (2) minutes.
The connection with a Garmin account/device works like this:
Your device offloads data to the Garmin app or software.
The offload point holds the data until it uploads it to the Garmin servers.
Garmin notifies Motion Connected that your account has new data.
At the next 2 minute increment Motion Connected pulls the data from your Garmin account.
Network issues or large amounts of data can cause delays in between these steps. For example if Garmin gets data from your device at 10:03 and Motion Connected doesn't get the notification that there's new data until 10:09, the next pull may not happen until 10:11 and due to a large number of accounts being updated it may take until 10:15 for your account to be updated and show your data.
How Motion Connected Receives Your Activity Data
Garmin and Fitbit For participants using a Garmin or Fitbit device, once the account is linked on the Link Device page of the Motion Connected (EHP) platform, the data syncing process is fully automatic and cannot be manually forced. For Garmin and ...
Garmin Data not Syncing to Motion Connected
If you linked your Garmin account to Motion Connected but your data is not syncing to your Motion Connected Dashboard, you can use the information below to help troubleshoot. Check your connection to Garmin on the Link Device page in your Motion ...
How Fitbit Data Syncs to Motion Connected
Data recorded prior to the day you link your Fitbit account to Motion Connected will not automatically sync to your Motion Connected account. Below are the details on how Motion Connected gets activity data from the Fitbit system. Please note that ...
Motion Connected App
Motion Connected App What is the Motion Connected app? The Motion Connected app is the mobile version of the Motion Connected platform. With the app you have full access to your Motion Connected account right from the palm of your hand. Access ...
Motion Connected Platform Tour
Use this platform tour article and video* to learn the ins and outs of the Motion Connected app! *Please note: Motion Connected programs vary by organization. The images below may vary slightly from what you see when logged in to your account. ...