Fitbit MobileTrack - Use your Phone!
Use your Smartphone to Track Activity
If you want to track your activity but don’t have an activity tracking device, you can use your smartphone to record basic stats like steps, active minutes, and calories burned.
- Go to fitbit.com/devices to see if your phone is compatible.
- If your smartphone is compatible, download the Fitbit app to your mobile device.
- Tap “Join Fitbit.”
- When asked which tracker you're setting up, choose 'Just the app' and follow the MobileTrack instructions.
- If you already have a Fitbit account, log into the app and tap or click the account icon. Choose the option for setting up a new device and follow the MobileTrack instructions. Follow this link for more information: MobileTrack Instructions
Contact Fitbit Support
Contact information for the Fitbit support team can be found here: Fitbit: Contact Us https://help.fitbit.com/cwsupport Email: firstname.lastname@example.org Phone: (844) 534-8248. (Monday - Friday, 4:00 AM - 9:00 PM PT) The Fitbit support team can assist with ...
Setting up your Fitbit device
Just received your first Fitbit Device? Follow the instructions provided at the link below to setup your device. Step One: Create your Fitbit account and link your device to Fitbit. Follow the instructions at the Fitbit link below to setup your ...
How Motion Connected Receives Your Activity Data
Garmin and Fitbit For participants using a Garmin or Fitbit device, once the account is linked on the Link Device page of the Motion Connected (EHP) platform, the data syncing process is fully automatic and cannot be manually forced. For Garmin and ...
Fitbit Data not Syncing to Motion Connected
If you have linked your Fitbit and Motion Connected accounts and your data is not syncing between them you can use the information below to help troubleshoot. 1. Check your connection to your Fitbit account on your Link Device page. You should ...
How Fitbit Data Syncs to Motion Connected
Data recorded prior to the day you link your Fitbit account to Motion Connected will not automatically sync to your Motion Connected account. Below are the details on how Motion Connected gets activity data from the Fitbit system. Please note that ...